How do forklift dealers seize their potential customers

How to improve the maintenance ability of potential customers is a difficult problem faced by all forklift dealers. Potential customers are

What? Potential customers are customers who are willing to buy. These customers are only one step away from the transaction customers, so how to

The purchase psychology and behavior of this part is the most important link for forklift sales personnel to win customers

The tracking of personnel and potential customers is not a simple daily call. It is necessary to study the psychological needs of customers so that customers can achieve the goal of

Only when we are fully satisfied can we make a final deal.

Potential customers can be divided into two parts: one is the potential customers obtained by subdividing the target customer group; the other is the potential customers with clear intentions

Significant but not yet transacted customers.

Since these people are our potential customers, who are they, when do they buy and when do they update the car

Car, if you don't know these information, how can you take the initiative to contact them? If you can't take the initiative to contact them, he

How do you become our customers.

The second type of potential customers that have not yet concluded a deal, we will continue to track them. Basically, all customers who come to the store buy forklifts

Intention, but they need to visit and compare to finally determine which brand to buy, where to buy, usually a mobile phone

Yes, we need to see what brand, and we need three goods before we decide which one to buy.

If we only pay attention to the coming customers, but do not pay attention to the coming customers, the loss must be ours, because the coming customers become

The delivery probability is the highest. We should remember to adopt various forms to attract customers to our store for the second time, which can greatly improve the success rate

Probability of crossing.

The usual way to maintain customers who have not been transacted is

1. Keep in touch by phone and SMS. The mother is to keep in touch and let the customer know that we still think of him.

2. Communicate with the customer, further introduce and reflect the measures of providing good service to move the customer, and identify the customer's determination to buy a car in the store.

3. Through the grading of customer information, send out holidays, birthday greetings and birthday gifts to move customers.